Stop silent churn. Retain low-touch customers.
Customerscore.io is retention automation for SaaS. Detects engagement drops early. Runs proven retention flows automatically. Saves 20-30% of at-risk customers.
Why customers disappear unnoticed
Not enough capacity
Your CS team focuses on top 20% accounts (high-touch).
The other 80% fall through the cracks—no one's actively monitoring hundreds of low-touch customers.
Scattered data,
missed signals
Engagement drops in Mixpanel.
Billing signals in Stripe.
Support issues in Intercom.
But no one connects them fast enough to act.
Silent revenue
loss
Typical scenario: 500 customers, €100 monthly revenue, 5% churn rate. That adds up to €30,000 lost every year.
Preventable, but invisible. Low-touch customers don't complain—they just stop using your product.
We care for 138,000 end customers at companies such as…
Turn on proven templates.
They run automatically.
Connect & Detect
Our AI detects signals automatically.
Define triggers
Set rules once. We monitor 24/7.
Measure impact
Know exactly what's working.
Ready-to-use retention workflows
Battle-tested playbooks to get you started in minutes.
Churn Prevention
Renewal Protection
Expansion
Onboarding
Why teams choose Customerscore.io
Results that matter
of at-risk accounts saved per quarter
to first automated workflow
average ARR protected per customer
Within the first month of using Customerscore.io, we nearly doubled our upsell revenue. The number of customers moving from annual to three-year subscriptions went up by 27%.
94% upsell increase.

Tom Hynst
CSO, Survio
Stop churn.
Start scaling retention.
Join PLG SaaS teams automating their retention workflows