Stop silent churn. Retain low-touch customers.
Pre-built retention workflows ready to use. We set them up for you in 30 minutes based on your data. They run automatically, saving 20-30% of at-risk customers.
Why customers disappear unnoticed
Not enough capacity
Your CS team focuses on the top 20% of accounts (high-touch).
The other 80% fall through the cracks – no one actively monitors hundreds of low-touch customers.
Scattered data, missed signals
Engagement decline in Mixpanel.
Billing signals in Stripe.
Support issues in Intercom.
But no one connects them fast enough to act.
Silent revenue loss
Typical scenario: 500 customers, €100 monthly revenue, 5% churn rate. That adds up to €30,000 loss per year.
Preventable, but invisible. Low-touch customers don't complain – they just stop using your product.
We care for 138,000+ end customers at:
We know which signals predict churn and what retention flows work.
You don't have to guess—we set it up for you.
What happens after you plug it
Turn on proven templates. They run automatically.
Connect & Detect
Our AI detects signals automatically.
Setup & Launch
We suggest workflows. You activate.
Measure Impact
Know exactly what works.
Ready-to-use retention workflows
We recommend which proven playbooks fit your use case during onboarding.
Churn Prevention
Renewal Protection
Expansion
Onboarding
Why teams choose Customerscore.io
Results that matter
of at-risk accounts saved per quarter
to first automated workflow
average ARR protected per customer
We were missing expansion opportunities because we couldn't monitor 5,000+ customers. Customerscore.io automated it—detects signals, runs upsell flows, no daily work required.
+94% upsell revenue

Tom Hynst
CSO at Survio
Stop churn.
Start scaling retention.
Join PLG SaaS teams automating their retention workflows